Privacy Policy
Effective Date: January 1, 2022
NeniCel Inc (“we,” “our,” “us”) values your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you interact with our website, mobile application, or any services (collectively, the “Services”). This policy applies to all the products, software, and desktop applications developed by NeniCel Inc.
Information We Collect
- Personal Information:
- Name
- Phone number
- Email address
- Billing and shipping address
- Non-Personal Information:
- Device information (e.g., browser type, IP address)
- Usage data (e.g., time spent on pages, navigation patterns)
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to improve your experience.
How We Use Your Information
We use the collected information for purposes including:
- To provide and improve our Services.
- To personalize your experience with our products and services.
- To communicate with you, including sending promotional messages.
- To provide technical support and respond to your inquiries.
- To comply with legal obligations.
- To prevent fraud and maintain the security of our systems.
Sharing Your Information
We may share your information:
- With third-party service providers who help us operate our business, such as payment processors, hosting providers, and analytics services.
- To comply with legal requirements, regulatory authorities, or enforce our terms.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of that process.
No-Sharing Clause: No data, including mobile information, will be shared with any outsiders, third parties, or affiliates for any marketing or promotional purposes. We do not resell your data under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
- Opt out of receiving marketing messages by replying STOP to any text message.
- Access, update, or delete your personal data by contacting us at support@nenicel.com.
- Request details about the specific pieces of personal data we have collected about you.
- Request the deletion of your personal data, subject to any legal retention obligations.
Disclosures
Message Rates Disclosure: Message and data rates may apply for any SMS or other electronic communications. These rates are determined by your mobile carrier.
Message Frequency: The frequency of messages may vary depending on your interaction with our Services or products.
Opt-Out Instructions: You may reply STOP to any text message to opt-out or HELP for assistance.
Data Security
We use industry-standard measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining your data for as long as your account is active or as needed to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
International Users
If you are accessing our Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers maintain facilities. By using our Services, you consent to any such transfer of information outside your country.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@nenicel.com or 5322 Highgate Dr # 243, Durham, NC 27713. You can also reach us by phone at +14432288334 or +19197274899.
