Privacy Policy

Effective Date: January 1, 2022

NeniCel Inc (“we,” “our,” “us”) values your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you interact with our website, mobile application, or any services (collectively, the “Services”). This policy applies to all the products, software, and desktop applications developed by NeniCel Inc.

Information We Collect

• Personal Information:
  • Name
  • Phone number
  • Email address
  • Billing and shipping address
• Non-Personal Information:
  • Device information (e.g., browser type, IP address)
  • Usage data (e.g., time spent on pages, navigation patterns)
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to improve your experience.

How We Use Your Information

We use the collected information for purposes including:

• To provide and improve our Services.
• To personalize your experience with our products and services.
• To communicate with you, including sending promotional messages.
• To provide technical support and respond to your inquiries.
• To comply with legal obligations.
• To prevent fraud and maintain the security of our systems.

Sharing Your Information

We may share your information:

• With third-party service providers who help us operate our business, such as payment processors, hosting providers, and analytics services.
• To comply with legal requirements, regulatory authorities, or enforce our terms.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of that process.

No-Sharing Clause: No data, including mobile information, will be shared with any outsiders, third parties, or affiliates for any marketing or promotional purposes. We do not resell your data under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights

• Opt out of receiving marketing messages by replying STOP to any text message.
• Access, update, or delete your personal data by contacting us at [email protected].
• Request details about the specific pieces of personal data we have collected about you.
• Request the deletion of your personal data, subject to any legal retention obligations.

Disclosures

Message Rates Disclosure: Message and data rates may apply for any SMS or other electronic communications. These rates are determined by your mobile carrier.

Message Frequency: The frequency of messages may vary depending on your interaction with our Services or products.

Opt-Out Instructions: You may reply STOP to any text message to opt-out or HELP for assistance.

Data Security

We use industry-standard measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining your data for as long as your account is active or as needed to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

International Users

If you are accessing our Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers maintain facilities. By using our Services, you consent to any such transfer of information outside your country.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or 5322 Highgate Dr # 243, Durham, NC 27713. You can also reach us by phone at +14432288334 or +19197274899.

 

Terms and Conditions

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern the provision of software development and consulting services (“Services”) by Nenicel Inc (“Company,” “we,” “us,” or “our”) to the client (“Client” or “you”).

1.2 By engaging our Services, you agree to be bound by these Terms.

2. Scope of Services

2.1 The Company agrees to provide software development, consulting, and resource support as outlined in a mutually agreed Statement of Work (“SOW”).

2.2 Any modifications to the agreed SOW must be documented in writing and signed by both parties.

3. Deliverables and Timelines

3.1 The Company will make commercially reasonable efforts to deliver agreed-upon deliverables within the timelines specified in the SOW.

3.2 Timelines are estimates and may be adjusted based on changes in project scope, resource availability, or unforeseen circumstances.

4. Fees and Payment

4.1 The Client agrees to pay fees as outlined in the SOW or accompanying invoice.

4.2 Payments are due within 45 days from the date of the invoice.

4.3 Late payments may incur interest at a rate of 10% per month or the maximum rate permitted by law, whichever is lower.

5. Intellectual Property

5.1 Any pre-existing intellectual property owned by the Company or third parties shall remain their respective property.

5.2 Upon full payment, the Company grants the Client a non-exclusive, royalty-free license to use the deliverables for the purposes specified in the SOW.

5.3 The Company retains the right to use non-confidential components of the deliverables for other projects or marketing purposes.

6. Confidentiality

6.1 Both parties agree to protect and maintain the confidentiality of any proprietary or sensitive information shared during the engagement.

6.2 Confidential information shall not include information that is publicly available, independently developed, or legally required to be disclosed.

7. Warranties and Disclaimers

7.1 The Company warrants that the Services will be performed in a professional and workmanlike manner.

7.2 The Company does not warrant that deliverables will be free from errors or operate uninterrupted.

7.3 To the fullest extent permitted by law, the Company disclaims all other warranties, express or implied, including fitness for a particular purpose.

8. Liability

8.1 The Company’s liability for any claim arising out of these Terms shall not exceed the total amount paid by the Client under the applicable SOW.

8.2 The Company shall not be liable for any indirect, incidental, special, or consequential damages.

9. Termination

9.1 Either party may terminate the agreement by providing 2 weeks written notice.

9.2 In the event of termination, the Client agrees to pay for all work completed up to the date of termination.

10. Governing Law and Dispute Resolution

10.1 These Terms shall be governed by the laws of North Carolina.

10.2 Any disputes arising out of these Terms shall first be resolved through good faith negotiations. If unresolved, disputes shall be settled through arbitration in accordance with the rules of arbitration, with the venue in NC.

11. Force Majeure

11.1 The Company shall not be held liable for delays or failure to perform due to circumstances beyond its reasonable control, including natural disasters, strikes, or government actions.

12. Entire Agreement

12.1 These Terms, together with any SOW or additional agreements, constitute the entire agreement between the parties.

12.2 Any amendments to these Terms must be made in writing and signed by both parties.

13. Notices

13.1 Any notices required under these Terms must be in writing and delivered to the addresses specified in the SOW.

14. Miscellaneous

14.1 The Client may not assign or transfer its rights or obligations under these Terms without prior written consent from the Company.

14.2 If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Nenicel Inc. 5322 Highgate Dr # 243, Durham, NC 27713 [email protected] +14432288334